Frequently Asked Questions
When will my order be dispatched after payment?
We dispatch all orders within 1 to 3 business days. You will receive an email with confirmation of dispatching order.
Do you test products on animals?
We do not test products on animals.
How do I check whether I am allergic to the product or ingredient?
All AdiShakti Essence products are tested clinically and are suitable for all skin types, including sensitive and are safe to use.
How do I choose a product if I don't know my skin type?
Wash your face, dry your face slightly, check for acne, etc. Use your fingers to squeeze the skin on the T-zone (forehead, nose, chin) and cheeks and carefully observe how your skin will look:
Your skin has exuded oil, which means your skin is oily.
Your skin is dry in certain areas, while oily in others - this is combination skin.
Skin that is easily reddened, frequent breakouts and bumps are sensitive skin.
Your skin has exuded oil, which means your skin is oily.
Your skin is dry in certain areas, while oily in others - this is combination skin.
Skin that is easily reddened, frequent breakouts and bumps are sensitive skin.
How is your production tested?
Before using the product on the face, apply it to the bend of the elbow, after 24 hours, if no symptoms appear, the product is suitable for your skin.
Occasionally we do dermatological tests in a group of volunteers under the supervision of an independent beauty specialist.
Open test groups in which anyone can take part (opening a set
runs on instagram and facebook).
Occasionally we do dermatological tests in a group of volunteers under the supervision of an independent beauty specialist.
Open test groups in which anyone can take part (opening a set
runs on instagram and facebook).
Where to keep and what is the shelf life of products?
Water-based products have a shelf life of 6 months from the date of production, stored in a cool dark place or refrigerated.
Balm products are stored for 9-18 months from the date of production, stored in a cool dark place or in the refrigerator.
Balm products are stored for 9-18 months from the date of production, stored in a cool dark place or in the refrigerator.